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Responsible Gambling

Last updated: 14 July 2026

Gambling should be a form of entertainment, not a way to earn money or solve financial problems. web Vavada is committed to helping players make informed decisions, recognise potential harm and use available tools to remain in control.

Most people gamble without experiencing serious problems, but gambling can become harmful or addictive. If play stops being enjoyable, affects your finances or interferes with everyday life, take action as early as possible.

1. Our Responsible Gambling Approach

VAVADA.COM is operated by Vavada B.V. Information about the company and its activities is available through the published operator information.

As a licensed and regulated platform, VAVADA maintains measures intended to protect minors and vulnerable people, support responsible participation and provide access to account limits, cooling-off and self-exclusion.

Our broader player-protection commitments explain the standards relating to game integrity, account security, payments, transparency and fair treatment.

2. Guidelines for Staying in Control

Before gambling, decide how much time and money you can reasonably spend. The following principles can help reduce the risk of harm:

  • Treat gambling only as paid entertainment.
  • Use only money you can afford to lose.
  • Set a spending limit before you start and do not exceed it.
  • Set a time limit and take regular breaks.
  • Never borrow money or use funds needed for rent, food, bills, education or healthcare.
  • Do not chase losses or increase bets in an attempt to recover money.
  • Do not gamble while stressed, depressed, angry, exhausted or under the influence of alcohol or drugs.
  • Balance gambling with work, family, exercise and other interests.
  • Review your account activity regularly and be honest about how much time and money you spend.

3. Warning Signs of Gambling-Related Harm

You may be losing control if you:

  • spend more time or money gambling than you intended;
  • repeatedly try to win back previous losses;
  • need to increase your bets to achieve the same excitement;
  • borrow money, sell possessions or use essential household funds to gamble;
  • hide or lie about your gambling;
  • feel anxious, restless or irritable when you cannot gamble;
  • use gambling to escape stress, loneliness or other problems;
  • neglect work, education, relationships or personal responsibilities; or
  • have tried to reduce or stop gambling but have been unable to do so.

If any of these signs apply to you, stop gambling and seek support. You do not need to wait until the situation becomes severe.

4. Limits, Breaks and Account Controls

Responsible-gambling measures may include deposit or participation limits, session controls, cooling-off periods and self-exclusion. Available tools may be accessed through your account or requested from Support.

Choose limits while you are calm and before you begin gambling. A limit should reflect what you can afford to lose, not what you hope to win.

Limits and restrictions are subject to the platform’s Terms and Conditions. Verification may be required before a request affecting an account or balance can be completed.

5. Cooling-Off

A cooling-off period is a temporary break from gambling. It may be appropriate if you need time to reassess your spending, behaviour or reasons for playing.

During an active cooling-off period, access to some or all gambling services may be restricted. The duration, account access and reactivation conditions will depend on the option selected and the applicable platform rules.

6. Self-Exclusion

Self-exclusion is intended for players who want to stop gambling for a selected period or permanently. To request self-exclusion, contact and clearly state that you want to be excluded.

Once self-exclusion is activated:

  • you must not access or use the excluded account for gambling;
  • you must not create or use another or Duplicate Account;
  • direct gambling-related marketing should be stopped;
  • the exclusion cannot be shortened or cancelled during the selected period; and
  • reactivation after the period ends may require a written request and additional checks.

Self-exclusion from another gambling operator does not automatically apply to VAVADA, and exclusion from VAVADA does not automatically block access to other operators. If you want to stop gambling completely, submit a separate request to every platform you use and consider installing gambling-blocking software.

Any remaining balance, deposits, withdrawals and active bonuses will be handled under applicable law, AML/KYC obligations and the platform rules. Information about how responsible-gambling data is processed is available in the Privacy Policy.

7. Account Closure

You may request ordinary account closure if you no longer wish to use the platform. If the request is connected to gambling-related harm, state this clearly so that the appropriate self-exclusion safeguards can be applied.

An ordinary closure and a responsible-gambling exclusion are not the same. The Company may decline or delay reactivation where it has reasonable grounds to believe that reopening the account could expose the player to further harm.

8. Bonuses and Responsible Play

Bonuses are optional and should never be treated as guaranteed money or a reason to continue gambling. Before accepting an offer, review its wagering, expiry, withdrawal and eligibility requirements in the bonus and promotion terms.

Do not deposit or bet more than planned in order to activate a bonus, complete wagering requirements or recover a promotional balance.

9. Protection of Minors

VAVADA is available only to people aged 18 or over, or any higher minimum legal gambling age that applies in their jurisdiction. The Company may request documents to verify a player’s age and identity.

Parents and guardians should take practical steps to prevent minors from accessing gambling services:

  • do not leave a logged-in account or unlocked device unattended;
  • use a strong password and do not share or save it on a shared device;
  • keep payment cards, banking information and identity documents secure;
  • enable device-level parental controls and age restrictions;
  • use filtering software to block gambling websites where appropriate; and
  • explain the risks of gambling and monitor online activity.

10. Independent Help and Blocking Tools

If gambling is affecting your wellbeing, finances or relationships, consider speaking to an independent support organisation:

  • Gambling Therapy — confidential online information and support available internationally.
  • GamCare — information, advice and support relating to gambling-related harm.
  • Gamblers Anonymous — peer-support meetings for people who want to stop gambling.
  • Gam-Anon — support for family members and friends affected by another person’s gambling.
  • BetBlocker — a tool designed to restrict access to gambling websites and applications.

These organisations are independent of VAVADA. Their availability, services and contact methods may differ by country.

11. Take Action Now

If you are concerned about your gambling:

  • stop playing and do not make another deposit;
  • review your recent gambling and payment history;
  • set limits or request cooling-off or self-exclusion;
  • tell someone you trust;
  • use blocking software; and
  • contact an independent support organisation.

If you are in immediate danger, experiencing a mental-health crisis or considering self-harm, contact your local emergency serv

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